We have been specifying Cowan pneumatic and electro-hydraulic actuators for over ten years, and throughout this period, Cowan has supported us all the way, from supplying timely quotes, providing quality products, and offering field support.
As an example, we used 12 of their electro-hydraulic actuators on a project in the Middle East. The actuators had a complex specification according to the customer’s requirements. The actuators have been operational for over 6 years, but Cowan has supported us through the operational process. For example, the user wanted to modify the control system to install a UPS system. Cowan visited the site and made the required modifications to the actuators according to the customer’s requirements.
All in all, great support from Cowan.
ADRIAN CROFT Control Valve Product Manager –Trillium Technologies